GoToMeeting is an excellent video conference service for smaller businesses. Customers can migrate from their legacy phone systems and consolidate their business communications. Zoom Phone, a cloud-based voice offering first introduced in 2019, is now available via a new simplified voice service plan for global businesses. Participant numbers and air quality details will show up on the Zoom dashboard.Īugust 2020: Zoom has expanded its geographic coverage to 25 countries and territories. Zoom is also offering a new device that can monitor air quality to help ensure those inside are safe. Additionally, supported cameras can detect how many people are in the conference room to ensure social distancing requirements are being met. With the new pairing, participants can use their mobile devices to control the meeting without touching the room’s main controls. To limit the number of people needing to touch the controls in a Zoom conference room, a new feature will allow participants to pair their mobile devices with the room’s controls. The paid plans range from $14.99 to $19.99 a month per host.įebruary 2021: As some companies start planning for a return to the office, Zoom has announced a new set of features designed to help ensure a safe transition. This video conference solution has both free and paid plans. We received excellent support over the phone and liked that the Zoom website is filled with valuable training guides and videos. We were impressed with Zoom’s customer service. Attendees simply have to click on a link to join a meeting. Meetings can be scheduled directly from the Zoom app, or from an Outlook or Chrome extension. Hosts can start an instant meeting or schedule one for a later date. There are desktop apps for Mac and Windows computers, as well as mobile apps for iOS and Android devices. Other tools include the ability for meeting participants to “raise their hand” to ask a question without interrupting, the option to designate another employee who can schedule meetings for you, and high-definition video and gallery views that allow you to see all of the other meeting attendees at one time. Among its more valuable features are active speaker views, telephone dial-in numbers, meeting recording, screen sharing, group messaging, and integrations with Chrome and Outlook. Zoom is an extremely feature-rich video conference service.
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